Signing into Ancestry.com allows you to explore family trees, DNA results, and historical records. Whether you are a returning user or a new member, the process is simple when you follow the correct steps. This guide covers everything from accessing your account to troubleshooting common login issues.
Go to the official Ancestry login page at www.ancestry.com/account/signin. Ensure the URL starts with “https://” for secure access. Avoid third-party websites to prevent phishing attempts.
Use the email address and password you registered with. If you recently changed your password, avoid using saved browser autofill. For multiple accounts, double-check you are using the correct credentials for the intended account.
If you cannot remember your password, click on “Forgot Password?” to receive a reset link via your registered email. Follow the instructions to create a new secure password and regain access.
Make sure cookies and JavaScript are enabled in your browser. Ancestry.com relies on these for proper functionality and secure login. Outdated browsers or blocked scripts may prevent successful sign-in.
Sometimes, cached files interfere with logging in. Clear your browser cache and cookies, then refresh the page. You can also try signing in from an incognito window for a clean session.
If your account has two-step verification enabled, you will receive a code via email or SMS. Enter this code correctly to complete the login process. This adds an extra layer of security to your account.
Some VPNs or proxy servers may block access or cause errors during login. Temporarily disable them to log in successfully, and re-enable them afterward if required.
If the login page doesn’t load properly, try using a different browser or device. Browsers like Chrome, Edge, or Safari work best. Mobile apps for iOS and Android provide an alternative login method.
If you no longer have access to your registered email, visit the account recovery section or contact Ancestry support. Provide necessary details like name, previous account info, or linked family trees to verify your identity.
After signing in, check your account for any unusual activity. Update your password periodically and ensure recovery email/phone is current. Avoid sharing credentials with others to protect your genealogy data.
Knowing how to sign into Ancestry.com properly ensures uninterrupted access to your family history, DNA results, and research tools. Following these steps helps you log in safely, recover your account when necessary, and maintain security while exploring your ancestry records.